📚 Product & Usage
🖋️ How long do Jujube Nails last?
With proper prep and care, our press-ons can last 7-14 days per wear. Reusable? Yep. Just remove gently, clean, and store in your fave box (or one of ours).
✨ Are they reusable?
Yes! Just make sure you don't rip them off (we know it’s tempting). Soak, lift gently, clean the back, and they’re good to go again.
💅 Do you offer different sizes?
All of our sets come with 10 nails in 4 sizes, so you can find your perfect fit without stress. Still unsure? Check our Size Guide.
🎁 What comes in a Jujube Nails set?
Each set includes:
- Press-on nails (obvs)
- Adhesive tabs
- Cuticle stick & mini nail file
- Sizing ruler (for the nerds we love)
- Instructions that don’t suck
🧰 Will they damage my natural nails?
Not if you apply and remove them properly. No drills, no harsh filing. We keep your natural nails as cute as your fake ones.
🌟 Can I wear them in the shower / swimming / gym?
Totally! Just avoid super hot water or soaking for too long. These babies are strong, but they love a little TLC.
🧼 APPLICATION & REMOVAL
💅 How do I apply Jujube Nails?
Prep your nails (push cuticles, buff, wipe).
Put on the adhesive tabs .
Press and slay.
🪡 How do I safely remove them?
Soak nails in warm soapy water + a little oil for 10–15 mins. Gently lift with the cuticle stick. No ripping, please!
♻️ Can I reuse the same nails with different glue?
Totally. Just remove old glue/tabs, clean them up, and you’re good to go again.
📦 ORDERS & SHIPPING
🕙 When will I receive my order?
Processing takes 1–2 business days. After that, shipping usually takes:
Domestic: 3–6 business days
International: 7–14 business days
📦 How do I track my order?
Once your order ships, you’ll get a tracking number via email. Still lost? DM us or email hello@jujubenails.com — we got you.
😭 My order is wrong/damaged. Help!
We’re so sorry! Contact us right away with photos, and we’ll make it right.
🌎 Do you ship internationally?
Yes, we ship worldwide! Shipping fees and timelines vary by location and will show at checkout.
💳 RETURNS & REFUNDS
😞 Can I return or exchange my nails?
For hygiene reasons, we don’t accept returns on used sets — but if anything arrives damaged or wrong, let us know right away!
🙅 Do you offer exchanges?
We currently don’t offer exchanges, but you can always reach out — we’re flexible on case-by-case situations.
💌 JUJU CLUB & MEMBERSHIP
❤️ What is Juju Club?
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🎉 How do I join?
You’ll get an invite after your first order (or subscribe to our newsletter to sneak in).
🌟 Do I get points or rewards?
We’re working on a rewards system (stay tuned!) — in the meantime, members get all the juiciest stuff first.
🤝 CONTACT & SUPPORT
☎️ How can I contact Jujube Nails?
Still have questions? Slide into our DMs or email hello@jujubenails.com — we reply fast, and we’re very cute.
🧭 Where can I find size guide & tutorials?
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📦 I have a problem with my order — what do I do?
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